How subs opt in to texts

• Who sends: a general contractor or remodeler who uses Construction Company Software to schedule their jobs. Every text names that contractor.
• Who receives: subcontractors, suppliers and crew leads the contractor already works with.
• What they get: their job dates, changes to those dates, reminders before work starts, and requests to confirm. No marketing, ever.
• Frequency: varies with the work scheduled; changes are batched into one text. Msg & data rates may apply. Reply STOP to opt out, HELP for help.

In Construction Company Software, the contractor adds the sub's name, trade, mobile number and preferred language (English or Spanish), and assigns them to tasks on a job schedule. Adding a number doesn't send schedule texts by itself.

The contractor can't mark a sub as agreeing to texts — not in the app, by import or through the API. Only the sub can turn texts on, by replying YES from their own phone (step 3).

The first text Construction Company Software sends to a new number is a permission request. It goes out with the sub's first schedule update (or when the contractor taps "Send request") and contains no schedule details:

While permission is pending, schedule updates for that sub are held and sent by email instead (if the contractor has an email address for them). If there's no reply, Construction Company Software asks at most once a day and no more than twice in total; after that the contractor is told to call the sub.

The sub replies YES (Spanish: SI) from the phone that got the request. A reply from any other number doesn't count. Construction Company Software confirms once — program name, message frequency, rates, HELP and STOP — and then sends any held updates (after the contractor's quiet hours, if it's late):

A sub can also ask for texts on their no-login schedule page (the link in emails from Construction Company Software) by checking "Send me schedule texts" (Spanish: "Enviarme textos con las fechas") and saving. That sends the permission text above to their phone; texts start only after that phone replies YES. Unchecking it turns texts off.

After opting in, the sub gets job texts like this reminder before their work starts. They can reply 1 to confirm a date or 2 if they can't make it.

Replying STOP at any time stops texts (STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, ALTO and PARAR work too). Construction Company Software sends one confirmation and nothing else. The contractor is told the sub opted out and to email or call instead. The contractor can't turn texts back on — not even by adding the number again.

Only the sub can undo a STOP, by replying START (or UNSTOP) from the same phone. Texts then resume at the same frequency as before; msg & data rates may apply.

Replying HELP (or AYUDA) returns what the texts are and how to opt out, with the contractor's phone number when they've added one. Construction Company Software support is also available at support@construction-company-software.com.

[LAWYER: the Spanish HELP reply doesn't yet include "Msg & data rates may apply" — confirm whether carriers require it in both languages]

Construction Company Software keeps a record of every consent change for each phone number: the date and time, the phone number, the new status (pending, granted or revoked), how it happened (we sent the permission text, the phone replied YES, STOP or START, or the contractor turned texts off), and the exact text and message ID of the reply or request that caused it. Contractors can see this history on each sub's page. [LAWYER: retention period for consent records]

Questions about Construction Company Software texts: support@construction-company-software.com. [LAWYER: business name, address and phone as registered for the 10DLC campaign]