Help center
Short answers for busy builders.
Can't find it? Email support@construction-company-software.com — or use Email support in the app menu.
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Handbooks
Step-by-step plans for rolling Construction Company Software out to your office, field team and subs.
Implementation handbook: setting up your company (week 1)
A day-by-day plan for the owner or office manager to get Construction Company Software ready before the crew and subs see it.
Implementation handbook: rolling out to your subs
What to tell subs, a script for the first text, and how to get the holdouts confirming.
Implementation handbook: getting your field team on board
A 30-minute session for supers and leads: install, daily log, punch and time on day one.
Implementation handbook: office and money setup
For the bookkeeper: cost codes, estimates to invoices, payments and QuickBooks, step by step.
Scheduling
Importing from Microsoft Project, Primavera P6 or Excel
Bring an existing schedule into Construction Company Software with tasks, durations and links intact.
Building a schedule: tasks, links and the critical path
Add tasks and phases, link them so dates move together, and read the critical path and float.
Changing dates, rain days and delay reasons
Move work, record why it moved, shift outdoor work for weather and roll back with versions.
Look-ahead, pull planning and Percent Plan Complete
Run the weekly look-ahead meeting, commit work with your crews and track PPC.
Finish-date forecasts, tornado charts and the risk register
See the realistic finish range, which tasks drive it, and track risks with a probability × impact matrix.
Subs & texting
Texting subs: consent, STOP and quiet hours
How schedule texts work, how subs opt in and out, and the rules Construction Company Software follows for you.
What subs see: the no-login portal and confirmations
How subs confirm, decline or propose a date, and how you follow up on non-responders.
Messages: one inbox for every text conversation
Reply to subs from the app, see automatic replies and keep the history with the job.
Field
Daily logs: crews, weather, delays and sign-off
Fill a daily log in two minutes from your phone, including weather pulled in automatically.
Punch lists, RFIs, submittals and inspections
Track open items with the person responsible, due dates and photos until they're closed.
Time tracking: clock in, timesheets and approval
Crews clock in on their phone, you approve timesheets, approved hours post to job cost.
Photos, files and plan sheets
Keep plans current, mark them up, and share the right files with subs and clients.
Using Construction Company Software on your phone (and with bad signal)
Install Construction Company Software on your home screen, download jobs for offline use, and keep logging field work when the signal drops.
Money
Estimates, proposals and e-signatures
Price a job from your cost catalog, send a proposal the client signs online, and turn it into a budget.
Change orders with schedule impact
Price the change, get the client's approval and push the extra days into the schedule automatically.
Invoices, progress billing and online payments
Deposit, progress, milestone and retainage invoices that clients pay online.
Budget vs. actual job cost
See where each job stands against budget from bills, time and expenses.
Clients
Reports
AI
Settings & admin
Team roles, tool permissions and project access
Who can see and change what: roles, the permission matrix, profiles, restricted projects, access requests and preview.
API keys, OAuth apps and webhooks
Connect Construction Company Software to Zapier or your own tools with scoped keys, OAuth client credentials and webhooks.
Deleting things and the recycle bin
Who can delete, and how to restore a project, task, contact or file within 30 days.
Troubleshooting
Troubleshooting: a sub didn't get the text
Check consent, STOP, phone format, quiet hours and carrier filtering — in that order.
Troubleshooting: offline and sync problems
Stale schedules, changes that won't save, calendar sync that stopped — causes and fixes.
Troubleshooting: failed or odd schedule imports
Why an import fails or looks wrong — wrong file type, missing links, shifted dates, odd durations — and how to fix each.
Working offline & fixing sync problems
Keep jobs on your phone, work with no signal, and what to do when something won't send.