Settings & admin
Deleting things and the recycle bin
Who can delete, and how to restore a project, task, contact or file within 30 days.
Who can delete
Deleting needs the Full level on that tool. Admins can set people or roles to View & edit so they can change records but not delete them (Settings → Permissions).
Restoring
- Settings → Recycle bin.
- Find the project, task, contact or file.
- Click Restore. Tasks come back with their phase; links to other tasks need to be re-added.
After 30 days
Items are removed for good. Projects are deleted with their data; contacts keep their history but lose their name and phone number. Admins can also Delete forever right away.
Still stuck? Search the help center or check the service status.