Skip to content
Settings & admin

Deleting things and the recycle bin

Who can delete, and how to restore a project, task, contact or file within 30 days.

Who can delete

Deleting needs the Full level on that tool. Admins can set people or roles to View & edit so they can change records but not delete them (Settings → Permissions).

Restoring

  1. Settings → Recycle bin.
  2. Find the project, task, contact or file.
  3. Click Restore. Tasks come back with their phase; links to other tasks need to be re-added.

After 30 days

Items are removed for good. Projects are deleted with their data; contacts keep their history but lose their name and phone number. Admins can also Delete forever right away.

Still stuck? Search the help center or check the service status.