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Subs & texting

What subs see: the no-login portal and confirmations

How subs confirm, decline or propose a date, and how you follow up on non-responders.

The sub portal

Every text includes a private link. It opens a page with all of that sub's work for you — across every job — without an app or password. From there they can confirm, say they can't make it, propose a new date, leave a note or upload a photo.

Statuses

  • Pending — texted, no answer yet.
  • Confirmed — they replied 1/YES or tapped Confirm.
  • Declined — they can't make it. You'll see it at the top of Today.
  • Proposed — they suggested another date. Accept it to move the task, or reply in Messages.

Follow-up

Construction Company Software reminds subs before their start date and flags anyone who hasn't confirmed after the number of hours set in Settings → Texts & notifications. You can resend or preview exactly what a sub sees from their contact page (Preview sub portal).

Still stuck? Search the help center or check the service status.