Subs & texting
What subs see: the no-login portal and confirmations
How subs confirm, decline or propose a date, and how you follow up on non-responders.
The sub portal
Every text includes a private link. It opens a page with all of that sub's work for you — across every job — without an app or password. From there they can confirm, say they can't make it, propose a new date, leave a note or upload a photo.
Statuses
- Pending — texted, no answer yet.
- Confirmed — they replied 1/YES or tapped Confirm.
- Declined — they can't make it. You'll see it at the top of Today.
- Proposed — they suggested another date. Accept it to move the task, or reply in Messages.
Follow-up
Construction Company Software reminds subs before their start date and flags anyone who hasn't confirmed after the number of hours set in Settings → Texts & notifications. You can resend or preview exactly what a sub sees from their contact page (Preview sub portal).
Still stuck? Search the help center or check the service status.